QINGDAO ROCKBEST MACHINERY CO.,LIMITED

QINGDAO ROCKBEST MACHINERY CO.,LIMITED

FAQ

Question 1: You have many machines on website, are you manufacturer for all?

Answer 1: we specialized in research and production floor grinder, floor scraper and floor shot blaster with 100% patent and have well cooperation partner factory for floor polishing machine and industrial vacuum cleaner.


Question 2: Where is your factory?

Answer 2: We are in Qingdao Shandong Province and have set up Shanghai branch company for convenient reception since 2014


Question 3: What is machine warranty and lead time?

Answer 3: one year free warranty and 15days delivery with Alibaba credit endorsement


Question 4: What can we benefit by cooperation with you?

Answer 4: We can provide customer not only high quality floor machine but also floor prep experience


Question 5: Does your company provide customize machine?

Question 5: Our biggest advantage as factory, OEM and ODM for floor surface preparation machines


Question 6: How to pay for the order?

Question 6: TT ,paypal or western union, 30% deposit and 70% balance payment before shipment for container order


Question 7: How will you ship the order?

Answer 7: We can choose proper shipping channel with cheaper price and faster speed to your place


Question 8: if the machine is broken over warranty period, can you help us?

Answer 8: of course, we can provide customer spare parts for replacement by express and online technical support by video and telephone.


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